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KKR in talks to hang up Webhelp
Posted on Thursday, 11 July 2019 10:23
Belgian investment company Groupe Bruxelles Lambert (GBL) has entered into exclusive negotiations to buy France-based technical consultancy Webhelp from KKR.

GBL plans to invest alongside the target’s founding shareholders, Olivier Duha and Frédéric Jousset.

Through the deal, the buyer will pick up a majority stake in Webhelp for an enterprise value of EUR 2.40 billion.

According to Zephyr, the M&A database published by Bureau van Dijk, the proposed acquisition represents the second-largest transaction targeting call centre operators to have been announced worldwide on record.

Upon obtaining regulatory approvals, the legal documents for the deal are expected to be signed off by the beginning of August, with completion expected to follow during the fourth quarter of 2019.

Established in 2000 and headquartered in Paris, Webhelp is billed as a global leader in business process outsourcing.

Its activities include consulting services, which comprise data analysis and resource planning for the fashion, utilities and retail and e-commerce industries, among others.

The group has 50,000 employees and operates in more than 35 countries.

In addition, Webhelp aims to post turnover of EUR 1.50 billion in 2019.

Headquartered in Brussels, GBL is one of the leading investors in Europe, with a portfolio comprising brands such as Adidas, Umicore, Pernod Ricard and Imerys.

As of 7th May 2019, the firm had total net assets of EUR 18.64 billion.

Following completion of the deal, Duha and Jousset will retain their roles as Webhelp’s founding executive directors and management team.

Zephyr shows there have been 27 deals targeting call centre operators announced worldwide since the beginning of 2019.

GBL’s planned acquisition of Webhelp is the largest of these, followed by Transworld Systems agreeing to buy Altisource Portfolio Solutions’ Luxembourg-based financial services business for USD 44.00 million.

© Zephus Ltd